From: "Jessica Murray" <death.to.koalas@gmail.com>
To: sennheiser.ca
on second thought, i've taken a little closer look at the phones and it looks like the cord is connected to the phones as a single piece. of course, it must be soldered into place underneath the plastic, but it doesn't appear like there's a way to replace the cord without breaking the plastic apart and regluing it. there's no screws or anything. i kind of don't want to do that as a first attempt.
i think i can probably get the phones back in working condition by just replacing the plug, which is a quick soldering job that i can do myself.
if that doesn't work, i'll want to send them in to have the plastic taken apart and put back together - i'll recontact sennheiser if that turns out to be necessary.
thanks for your response,
jessica